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Amended Collection Policy

Published: August 04, 2016

Amended Collection Policy to include the verbiage which will allow Credit Reporting for Delinquent Accounts

Effective June 17, 2016, The Board of Directors chose to amend the Collection Policy for Windmill Farms HOA to include verbiage which will allow the Association to send delinquent account information for Credit Reporting. This information can be located under Section 9 on page 3 of the new policy. On August 3, 2016 every homeowner was either mailed or emailed a letter explaining the new Collection Policy as well as a copy of the Policy. Should you have any questions regarding the new Collection Policy, please email info@essexhoa.com for further information. To view your account online please click on the “View My Account” tab at www.essexhoa.com you will need your 7 Digit Account Number to create an account.

If you believe that you have a past due balance, please contact your Billing Manager at Madison@essexhoa.com. Madison Landis will be able to assist you with making payment arrangements which would stop further late/collection fees and collection activity accruing due to a delinquency. If you cannot pay your balance in full, please email Madison requesting information on a Payment Plan/Alternative Payment Options. She will be able to provide you with feasible monthly payment terms which would benefit you as well as the HOA. If you are unable to pay future Assessments as they are due, please be sure to contact the Billing Department who will be able to assist you with approved payment arrangements which would stop all late/collection fees and collection action from occurring once you are sent approval.